Get closer than ever to your customers. So close that you can tell them what they need well before they realize it themselves.
It costs 5 to 25 times more to acquire a new customer than retain an existing one. Thus, your account management team needs to have the requisite attitude and the skills to manage the existing clients well, as well as maximize the revenue generating opportunities by cross-selling other solutions. Our account management training program helps you achieve both.
Account Management & Cross-selling is a specialized 2 day training program that equips account management team with requisite skills to manage clients on a daily basis while increasing revenue through cross-selling.