Soft Skills and Behavioral training

Managing Conflict at Work

1 day

About the Solution

Are you caught in a conflict? What are the causes of the conflict? How do you stem the flow of bad blood and conflicts, so that it doesn’t impact the workplace harmony and productivity?

If the only tool you have is a hammer, you tend to see each problem as a nail.Abraham Maslow

One of the most important elements of a successful organization is a close-knit team. However, conflicts are inevitable as the thought processes of the team members are not same or aligned. At times, these might snowball into “high tension events.” The negative consequences include dysfunctional teams, resource wastage and reduced productivity and hence high cost to organizations, dissatisfaction and even high employee turnover.

Managing Conflict at Work is a 1-day workshop that is designed to develop the cognitive, behavioural and emotional skills to appropriately manage difficult situations at the workplace and help alleviate the negative aftermath of conflicts.

How will it help you?

Learning to manage and resolve conflict is integral to a high performance organization and it is one of the biggest challenges that managers and employees face. This workshop will help you:

  • Identify the causes of conflicts.
  • Be strategic and think of long-term consequences in the midst of conflict.
  • Balance professional and personal stands and keep personal biases from impacting the situation.
  • Develop proper communication procedures.
  • Keep an open mind and have the courage to listen to others’ viewpoints.
  • Keep a check on emotions and the attitude during conflict situations.
  • Learn strategies to amicably resolve, collaborate and avoid conflicts.