If the only tool you have is a hammer, you tend to see each problem as a nail.
One of the most important elements of a successful organization is a close-knit team. However, conflicts are inevitable as the thought processes of the team members are not same or aligned. At times, these might snowball into “high tension events.” The negative consequences include dysfunctional teams, resource wastage and reduced productivity and hence high cost to organizations, dissatisfaction and even high employee turnover.
Managing Conflict at Work is a 1-day workshop that is designed to develop the cognitive, behavioural and emotional skills to appropriately manage difficult situations at the workplace and help alleviate the negative aftermath of conflicts.