When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.
While the debate of whether emotional intelligence can be learnt and strengthened or is inborn, rages on, there is no doubt that it has become an essential quality to identify effective leaders. The best managers need to develop their understanding of themselves and others. Emotional Intelligence plays a significant role in today’s world and helps increase mutual trust and integrity, understand motivations and needs, and hence develops competitive advantage for organizations.
Gaining an Edge through Emotional Intelligence is a specialized 1-day workshop that will help you form robust social relationships with stakeholders and bring in better adaptability, understanding, empathy and team-spirit so that they become more productive.