Soft Skills and Behavioral training

Crucial Conversations

2 days

About the Solution

Do you feel uncomfortable bringing up performance and/or behavioural issues with your team members? Do you find it difficult to have discussions that run high on emotions but are necessary to ensure smooth functioning of work?

The art of communication is the language of leadership.James Humes

In today’s organizations, managers more often than not face situations where the stakes are high and imperative for them to have the ability to have crucial conversations, loaded with emotions and tricky subjects, as that can have drastic effects on relationships, careers & business results.

Crucial Conversations is a 2-days workshop that will arm you with skills to masterfully have dialogues in intricate, emotionally loaded & high stake situations.

How will it help you?

This workshop will help you:

  • Learn tools and techniques to handle difficult conversations.
  • Understand the value of introspection before engaging in crucial conversation.
  • Build consent with minimal resistance.
  • Communicate persuasively without being blunt, biting and hurtful.
  • Promote teamwork and leverage synergy for better decision making.