Manage our key accounts portfolio and own ambitious individual
Establish strong, long-term client relationships
Own the entire growth cycle from Identifying, qualifying &
developing leads to negotiating and closing opportunities
involving multiple stakeholders both internal & external.
Identify & analyze the clients’ requirements & propose solutions
for Upselling and Cross selling.
Actively look at opportunities to position our products to our
existing clients by mapping with their learning needs
Manage complex sales situations & acquire clients based on value-
Research, map, develop and nurture strong relationships at
multiple levels within your accounts.
Act as the liaison between key customers and internal teams
Be the voice of customers by updating product leaders on key
gaps against client asks.
Monitor sales performance metrics.
Mastering the art of upselling, cross-selling and referral
generation in the course of business.
Networking in the industry and keeping track of current trends,
market position and business environment.
Contribute to the overall achievement of the team's revenue and
Prepare monthly, quarterly and annual reports and forecasts.
- Bachelor’s OR Post Graduate Degree
- 8-12+ years of work experience
with demonstrated success nurturing existing
business and managing senior client
Proven work experience as a Strategic account manager or Key
Experience in structuring large deals and successfully
negotiating with CXOs, CHROs, L&D Heads, L&D Managers and
Business Heads. preferably brings along existing PSU, BFSI,
Consulting, Pharma, FMCG, IT/ ITes, E-commerce & Retail
connects & customer relationships.
Hands on experience with CRM software and Account
Strong negotiation skills with a problem-solving attitude
Availability to travel when required.
Strong Internet research skills with excellent PC literacy
[google sheets, doc, slides, PowerPoint]