Diploma in
Facilitation Skills

India's best facilitator development course with guaranteed business opportunities

1 MONTH

24 Live Online Classes
60 - 90 mins each

6 Live Online Classes/week
Optional practice bootcamp

Course Curriculum

The course has two versions - GOLD & PLATINUM. Both the versions comprise 24 highly immersive live online classes of 60-90 mins each. They have thorough pre and post training assessments and assignments.

Following curriculum overview shows the subjects of the live online classes and some of the key topics covered by them. You can request a detailed curriculum by clicking the ‘Request detailed curriculum’ button below.

Live Online Class 1 / 24

Introduction to Diploma in Facilitation Skills

Setting the context & participant expectations
Understanding the KASH (Knowledge, Attitude, Skills & Habits) needed by a good facilitator
Understanding the course objectives

Live Online Class 2 / 24

Back to basics: Mindset & values of a facilitator

Understanding the mindset of a good facilitator
Importance of being non-judgemental
Critical qualities for long term success as a facilitator: Positivity, passion, mutual respect, trust

Appreciating the difference between facilitating, training, coaching, presenting, speaking and teaching

Details

Live Online Class 3 / 24

Impression Management: Grooming & etiquette

Importance of grooming & etiquette for a facilitator
Learn to project a strong professional image
Get adept at grooming immaculately
Learn and imbibe professional etiquette

Live Online Class 4 / 24

Introduction to Diploma in Facilitation Skills

Learn the ADDIE model for designing effective training programs:

Analyse
Design
Develop
Implement
Evaluate

Live Online Class 5 / 24

Training need analysis (TNA), proposal design & learning objectives

Learn how to diagnose, frame and sequence training needs
Learn how to impactfully document the TNA findings and build a strong proposal
Learn to influence and negotiate with various stakeholders to implement the training proposal

Live Online Class 6 / 24

Instructional design (ID) and content development

Learn about Bloom’s Taxonomy
Learn how to design a robust training program
Learn to design an effective session plan
Understand how to design learning experiences for different learner types

Live Online Class 7 / 24

Training theories - I

Learn the following theories and their application in making learning effective

David Kolb’s Experiential Learning Model
Johari Window
Theory of Mind
Theory of Iceberg, and more

Live Online Class 8 / 24

Training theories - II

Learn the following theories and their application in making learning effective

Group Development Theory - Drexler & Sibbet
Kurt Han's Theory
John Dewey's Theory

Live Online Class 9 / 24

Learning theories

Learn the following theories of learning and their application:

Stimulation Theory
Reinforcement Theory
Cognitive - Gestalt approaches
Holistic Learning Theory, and more

Live Online Class 10 / 24

Training pedagogies - I

Learn the following time tested training pedagogies (methods):

Experiential Learning
Facilitative Processes
Stories
Flipped Classroom, and more

Live Online Class 11 / 24

Training pedagogies - II

Learn the following time tested training pedagogies (methods):

Facilitator Led Discussion
Case Studies
Activity based learning
Adventure, and more

Live Online Class 12 / 24

Training pedagogies - III

Learn the following time tested training pedagogies (methods):

Role-plays
Simulation
Pair & share
Presentation, and more

Live Online Class 13 / 24

Training delivery structure & skills

Learn the following methods of training delivery

Basic Structure
Gift Wrap Structure
Socratic Method
Hands-on Method, and more

Live Online Class 14 / 24

Managing participant behavior & using training aids

Learn to engage different types of participants
Learn to use different training aids (flipcharts, Powerpoint PPT, etc) to enhance training effectiveness

Get adept at using various props to enhance training delivery

Details

Live Online Class 15 / 24

Art of story telling

Learn why story telling is an effective method of delivering a message.

Learn to:

Tell a story
Show a story
Sell a story

Live Online Class 16 / 24

Capstone project - I

Each participant shall prepare a training module based on the learnings till class 15, and present the same live online for approximately 6 mins.

Live Online Class 17 / 24

Conducting effective ‘Ice Melters’

Understand the objective of ice melters in a training program
Learn different types of ice melters along with demonstration

Live Online Class 18 / 24

Conducting effective ‘Energisers’

Understand the objective of energisers in a training program
Learn different types of energisers along with demonstration

Live Online Class 19 / 24

Acing interactive learning

Understand the importance of debriefing and learn various techniques of conducting it effectively
Learn ‘Artistic’ and ‘Pair & Share’ methods of interactive learning
Learn ‘Reflective Question Based’ interactive learning

Learn to use ‘why’ techniques and ‘videos’ to make learning interactive

Details

Live Online Class 20 / 24

Training effectiveness evaluation

Understand the criticality of measuring the effectiveness or ROI of a training intervention
Learn about the globally accepted and practiced Kirkpatrick’s Model for evaluating training effectiveness
Learn about the various assessment tools, including popular psychometric assessments

Live Online Class 21 / 24

Conducting effective online training

Learn about the importance of online training in today’s digital age
Learn the best practices in conducting effective live online training/webinars, podcasts
Learn about some of the most widely used platforms for conducting online training

Learn about gamification & quizzing tools like Kahoot, and various online tests

Details

Live Online Class 22 / 24

Cementing the learning with solid pre & post training activities

Understand the objective of conducting pre and post training activities, and how they help in learner engagement & training effectiveness

Learn various types of pre and post training activities, based on specific objectives

Details

Live Online Class 23 / 24

Building brand ‘YOU’: Effectively marketing yourself

Learn how to build your strong brand as an impactful facilitator
Learn to design a solid profile for yourself

Learn the power of LinkedIn in building your brand and how to design an attractive LinkedIn profile

Get adept at social media mnagement

Details

Live Online Class 24 / 24

Capstone project - II

This is a final project. Based on the learnings from the 23 online classes, each participant shall present the entire training process in approximately 20 minutes.

Loan repayment
tenure

Monthly EMI
(in INR)

One Time Processing Fees
(in INR)

3 months

25,000

999 + GST

6 months

12,500

1499 + GST

9 months

8,333

1,999 + GST

12 months

6,250

2,499 + GST

FAQ's

1. How recognised is this diploma in the market?

Work Better Training is a leader in soft skills, sales & behaviour training in India, and is a trusted learning partner to 300+ Indian and international companies. It has leveraged its 10 years of experience in training more than 7 lakh professionals across industries, to design this course. Thus, any professional undertaking this diploma course shall acquire deep practical knowledge & skills of facilitation and will be recognised as a world-class facilitator in the market.

2. Does the curriculum vary for aspiring, new and experienced facilitators?

While the scientifically designed curriculum doesn’t vary for aspiring, new and experienced facilitators, utmost care has been taken to ensure all benefit equally from it. Aspiring facilitators shall gain thorough knowledge & skills that will enable to start their career, while new and experienced facilitators will learn contemporary concepts & skills that will take them to the next level of facilitation.

3. How many participants would there be in a batch?

Ideally, a batch will have 15-20 participants as the live online classes are highly interactive and ensure each participant is actively engaged in learning via exercises, activities, quizzes, and more.

4. Which facilitators shall conduct this diploma course?

The facilitators conducting this course would be seasoned subject-matter experts with a robust experience of training thousands of professionals across industry sectors, and also of developing world-class facilitators.

5. What are the terms of paying the fees ?

For the GOLD version, you need to pay Rs. 10,000 + GST (18%) and for the PLATINUM version Rs. 25,000 + GST (18%) to book your seat in the batch. The remaining amount, in case of both the versions, need to be paid latest 7 days before the course starts.

Alternatively, in case of PLATINUM version, you can opt to avail of the EMI facility made available through our loan partner.

6. How does the money back guarantee work?

In case you are unsatisfied with the course, you can claim a full refund of your fee anytime before the 4th live online class.

7. What if I miss some of the live online classes?

You can view the recording of the online class, and take the knowledge test corresponding to it and submit the same. However you will miss on the practical exercises, activities and other hands-on learning which is very critical. Also, this can be done in exceptional cases only, as it is mandatory to attend all live online classes.

8. What is the scoring for the certification based on?

The scoring is based on the following: 1) Knowledge tests after each live online class and 2) Capstone projects. The minimum passing percentage in both is 70%, failing to achieve which the participant needs to retake the knowledge test and redo the project.

9. What support can I expect during and after the course if I have any concerns and/or doubts?

During the course you can interact with the facilitator over calls/ messages / email between live online classes to resolve queries, concerns and seek guidance. The same shall be applicable upto 3 months after you complete the course.

Also, the recording of the online classes would be available to you for up to 1 year after the conduct of each class.

10. Will I get the diploma certificate if I attend all the live online classes but am unable to submit the projects or assignments?

In order to earn the diploma certificate it is mandatory to submit all the assignments and projects besides attending all the live online classes, as they are a very critical part of the course to ensure holistic learning.

11. What support will I get to start facilitating professionally?

Besides equipping you to create your own strong brand as a facilitator and market yourself through our course curriculum, we shall provide you the following :

Leads for conducting training programs for up to 3 months after the course.
Opportunity to get empaneled with Work Better if you score a minimum of 80% in the course.
Comprehensive content deck (in MS PowerPoint) of top 5 soft skills training topics, including facilitator tool kit, props and training material

Key Highlights